Gilpin Mill
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Cancellation Policy
(with apologies for the necessary legal formality)

When we make the offer of a room to you and you accept and we confirm your booking, we always ask you for your card details to secure the booking.

We do not debit your card but in passing over your card details you are making a legally binding contract with us. We have a four week cancellation policy which means that if you cancel your booking within this time we have the right to make a full charge for all our losses, in your absence, to your card.

We will obviously make every effort to re-let the room and if we are successful we will only charge you for any revenue we have lost.

If we unsuccessful at re-letting the room then we will debit your card for the full amount minus £10 per night to cover the food and laundry that has not been consumed or used by you.

Gilpin Mill, Crook, Cumbria, LA8 8LN  |  Tel: +44 (0)15395 68405  |  Email

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